Optimize Admissions & Provide the Best Intake Experience
Sunwave’s unified platform includes customer relationship management (CRM) to track and understand your clients better. With access to billing information in your Sunwave platform, you can determine true ROI from each of your campaigns and referral sources.
It’s not just patient names &
Let’s explore some of the features of Sunwave’s Customer Relationship Management (CRM) solution for behavioral health providers.
SECURE & RELIABLE
Security and privacy are a primary focus for Sunwave – every module in our platform is HIPAA compliant and hosted in the cloud with redundancy for maximum reliability.
Your team members will love the workflow kanban board, which provides a unique bird’s-eye view of where your opportunities are in the funnel.
Understand your campaigns, marketing performance, admission representative production, and onboarding outlook with Sunwave’s dynamic reporting.
Relationship Management with a Complete View of Performance
With Sunwave’s CRM you’ll understand your opportunities better, track the important contacts related to your potential patients, and have all the details about their referral source.
With the easy-to-use workflows, your team can seamlessly move patient information through each stage of the opportunity funnel and have a birds-eye view of your funnel as a whole. More importantly, with billing information tied back to the original opportunity and referral source, you’ll have insight to key performance metrics.
Sunwave helps make your admissions process more efficient by tracking all the client details and seamlessly maintaining those details through the entire patient lifecycle.
Create your campaigns and referral sources in Sunwave and track back the processed claims and collections. This will give your team true ROI on marketing efforts.