Lightning Step and Sunwave Health have come together to better serve you. Learn more.
Lightning Step and Sunwave Health have come together to better serve you. Learn more.
By the time a claim comes back denied, the mistake already happened — a missed authorization, a coding error, a documentation gap nobody caught at submission.
Operators on Sunwave see a 20% reduction in days in A/R and a 50% drop in bad debt, because Sunwave catches those errors before they go out the door.
It’s not just the denied claims. It’s the hours your billing team spends on manual reconciliation instead of collections. It’s the A/R that ages past 90 days because no one caught the error at submission. It’s the payer contract you can’t optimize because you don’t have clean data on what’s actually getting paid.
Sunwave’s RCM tools are built to close those gaps before they become cash flow problems.
Built-in automation and payer rules eliminate manual re-entry and support faster dispute resolution — so your team stops firefighting and starts collecting.
Claims auto-generate from census and attendance data. The rules engine ensures accuracy and accelerates submission and cash flow — without your team touching each one manually.
Accurate pre-auths and clean codes prevent errors and reduce rejections before they happen. Less back-and-forth with payers, faster resolutions, fewer losses.
No more juggling systems or reconciling across tools. A single source of truth that simplifies workflows, reduces errors, and gives leadership real visibility.
In behavioral health, a single group session can generate a dozen individual claims. A week of residential care means hundreds of billable events. Processing them one at a time isn’t just slow — it’s where errors multiply and A/R days climb.
Sunwave’s bulk actions and automation engine handle the volume — so your billing team spends time on exceptions, not on routine submission.
Your billing team shouldn’t need three exports and a spreadsheet to answer: where does our A/R stand right now?
Sunwave’s financial dashboards give your billing director, CFO, and operations leadership a single real-time view of everything that matters — what’s been billed, what’s been collected, what’s in dispute, and where the revenue cycle is slowing down. The same visibility that drives a 20% reduction in Days in A/R for operators on the platform.
A payer audit doesn’t give you time to reconcile six months of billing manually. Your documentation either holds up or it doesn’t.
Sunwave’s billing audit tools give your team real-time visibility into claim status, error flags, and remittance matching — so discrepancies get caught and corrected before they become audit findings. Accurate pre-auths and clean codes are how operators on the platform see a 50% drop in bad debt.
Self-pay and private pay balances don’t collect themselves. And for most billing teams, following up on outstanding patient payments is a manual process that competes with everything else on their plate.
Sunwave automates routine charge posting and patient payment workflows — part of what drives the 35% reduction in billing error handling time operators see on the platform.
When a payer requests supporting documentation or a Medicaid auditor asks for remittance records, your team needs to pull clean reports immediately — not spend two days assembling them from three systems.
Sunwave’s billing documentation and reporting tools keep every record organized, automated, and ready when you need it.
Patient billing confusion is a collections problem. When patients don’t understand what they owe or how to pay, balances age — and your billing team ends up on the phone explaining EOBs instead of processing claims.
Sunwave’s patient portal gives patients direct access to their billing information, payment options, and consents — reducing inbound calls and accelerating collections.
Behavioral health billing is complex — and most platforms weren’t built for it. Sunwave was.
Operators see a 35% reduction in billing error handling time, a 20% reduction in Days in A/R, and a 50% drop in bad debt.
