Lightning Step and Sunwave Health have come together to better serve you. Learn more.
Most behavioral health operators are running on five or more disconnected systems — every one a separate login, a separate data entry point, another gap where a patient can fall through.
Sunwave is the AI-native platform that connects admissions, clinical, billing, and alumni engagement in one place.
When your admissions, clinical, and billing tools don't talk to each other, someone pays the price — usually in hours reconciling systems that should never have been separate. Operators on Sunwave see a 40% reduction in administrative time and 25% fewer billing errors.
Clinician burnout starts with documentation. SIA, Sunwave's AI tool, generates progress notes and session summaries automatically, so your team finishes documentation before they leave the room. Operators recover over 12.5 hours per clinician per month.
When clinicians spend less time on documentation, patients stay longer. JourneyPure saw average length of stay increase from 23 to 25.6 days and patients leaving against medical advice drop from 27% to 19% — after implementing SIA on Sunwave.
The Best Behavioral Health EMR, CRM, and RCM Solution. All-In-One:
Every inquiry tracked. Every referral source attributed. Every field visit logged. Every bed accounted for, in real time.
Stop managing admissions from a shared inbox and start moving faster than your competition.
From intake through discharge, every patient record connected across programs, levels of care, and sites.
AI-assisted documentation, medication management, telehealth, and scheduling: built in, not bolted on.
Behavioral health billing is some of the most complex in healthcare. Sunwave’s RCM automates claims, catches errors before submission, and gives your CFO real-time visibility into every dollar. Operators see a 20% reduction in Days in A/R and a 50% drop in bad debt.
SIA isn’t ambient listening bolted onto an existing platform. It’s built into every workflow — documentation, reporting, clinical decision support — and audited to the global standard for ethical, responsible AI development.
Accurate, compliant documentation generated automatically, not reviewed after the fact.
Clinicians reclaim over 55% of time spent on documentation.
Staff burnout reduced when documentation stops following people home.
Notes that hold up in accreditation surveys and payer audits because SIA was built with compliance in mind from day one.
In 2025, Lightning Step and Sunwave Health united to form a leading modern and fully integrated behavioral health technology platform. Our combined organization brings together deeper capability across the full behavioral health continuum, and a shared commitment to building the future of this field together.
Running an enterprise behavioral health organization?
From admissions to outcomes, Sunwave’s All-In-One Solution platform is built to power complex care delivery at every level:
Not one type of program. Not one size of organization. Sunwave is purpose-built for the full spectrum of behavioral health — with workflows, documentation, and billing infrastructure designed for each segment’s specific clinical and regulatory reality.
Accurate, compliant documentation generated automatically, not reviewed after the fact.
AI documentation, group therapy workflows, and scaling infrastructure for practices adding IOP or PHP programs
Specialized clinical documentation and commercial authorization support for high-acuity programs
Real-time medication management, PMP integration, and 42 CFR Part 2 compliance for high-volume dispensing programs
Multi-site, multi-program infrastructure for enterprise and PE-backed networks
Sunwave brought AI to behavioral health before anyone else — then got the certification to back it up. ISO 42001 isn’t a badge. It’s an independent audit.
JourneyPure saw AMA rates drop from 27% to 19% and unused days fall from 23% to 4%. When clinicians spend less time on notes, patients stay longer.
Our cloud-based, HIPAA-compliant EMR software securely hosts clinical, medical, and financial information to thread patient information throughout the entire lifecycle. Sunwave’s one-of-a-kind comprehensive platform provides the transparency needed to improve communication and collaboration so you can focus resources on patient outcomes.
Census is up. Claims are cleaner. Clinicians leave on time. And when a former patient starts struggling, they call you first — because you never stopped reaching out.
That’s what operators describe when they talk about life after switching to Sunwave.
See if it’s the right fit for your program.