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Behavioral Health Is Complex Enough. Your Platform Shouldn't Make It Harder.

Most behavioral health operators are running on five or more disconnected systems — every one a separate login, a separate data entry point, another gap where a patient can fall through.

Sunwave is the AI-native platform that connects admissions, clinical, billing, and alumni engagement in one place.

One System. One Login. No Gaps.

When your admissions, clinical, and billing tools don't talk to each other, someone pays the price — usually in hours reconciling systems that should never have been separate. Operators on Sunwave see a 40% reduction in administrative time and 25% fewer billing errors.

AI-Native

Clinician burnout starts with documentation. SIA, Sunwave's AI tool, generates progress notes and session summaries automatically, so your team finishes documentation before they leave the room. Operators recover over 12.5 hours per clinician per month.

Patient Outcomes

When clinicians spend less time on documentation, patients stay longer. JourneyPure saw average length of stay increase from 23 to 25.6 days and patients leaving against medical advice drop from 27% to 19% — after implementing SIA on Sunwave.

How We Help

The Best Behavioral Health EMR, CRM, and RCM Solution. All-In-One:

CRM

Admissions & Referral Management

Every inquiry tracked. Every referral source attributed. Every field visit logged. Every bed accounted for, in real time.

Stop managing admissions from a shared inbox and start moving faster than your competition.

  • Referral Management
  • Available Bed Board
  • Marketing Analytics
  • Salesforce Integrations

EMR

Clinical Documentation & Care Management

From intake through discharge, every patient record connected across programs, levels of care, and sites. 

AI-assisted documentation, medication management, telehealth, and scheduling: built in, not bolted on.

  • AI Clinical Documentation
  • Calendar Availability
  • Telehealth
  • Medication Management

RCM

Revenue Cycle Management

Behavioral health billing is some of the most complex in healthcare. Sunwave’s RCM automates claims, catches errors before submission, and gives your CFO real-time visibility into every dollar. Operators see a 20% reduction in Days in A/R and a 50% drop in bad debt.

  • Eligibility & VOBs
  • ACH Payments
  • Insurance Claims
  • Bulk Actions

Platform Integrations

Meet SIA: The First ISO 42001-Certified AI in Behavioral Health

SIA isn’t ambient listening bolted onto an existing platform. It’s built into every workflow — documentation, reporting, clinical decision support — and audited to the global standard for ethical, responsible AI development.

Accurate, compliant documentation generated automatically, not reviewed after the fact.

Clinicians reclaim over 55% of time spent on documentation.

Staff burnout reduced when documentation stops following people home.

Notes that hold up in accreditation surveys and payer audits because SIA was built with compliance in mind from day one.

Two Teams. One Shared Purpose. A Stronger Future for Both

In 2025, Lightning Step and Sunwave Health united to form a leading modern and fully integrated behavioral health technology platform. Our combined organization brings together deeper capability across the full behavioral health continuum, and a shared commitment to building the future of this field together.

Who We Support

Running an enterprise behavioral health organization?

From admissions to outcomes, Sunwave’s All-In-One Solution platform is built to power complex care delivery at every level:

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Built for the Way Behavioral Health Actually Works

Not one type of program. Not one size of organization. Sunwave is purpose-built for the full spectrum of behavioral health — with workflows, documentation, and billing infrastructure designed for each segment’s specific clinical and regulatory reality.

Substance Use Treatment Centers

Accurate, compliant documentation generated automatically, not reviewed after the fact.

Mental Health Group

AI documentation, group therapy workflows, and scaling infrastructure for practices adding IOP or PHP programs

Eating Disorder Treatment Centers

Specialized clinical documentation and commercial authorization support for high-acuity programs

MAT / OTP Clinics

Real-time medication management, PMP integration, and 42 CFR Part 2 compliance for high-volume dispensing programs

Behavioral Health Organizations

Multi-site, multi-program infrastructure for enterprise and PE-backed networks

The Proof Is in the Platform

Sunwave brought AI to behavioral health before anyone else — then got the certification to back it up. ISO 42001 isn’t a badge. It’s an independent audit.

JourneyPure saw AMA rates drop from 27% to 19% and unused days fall from 23% to 4%. When clinicians spend less time on notes, patients stay longer.

Don’t Take Our Word For It

See What Our Customers Say

Protect PHI, Enhance Efficiency, and Improve Outcomes

Our cloud-based, HIPAA-compliant EMR software securely hosts clinical, medical, and financial information to thread patient information throughout the entire lifecycle. Sunwave’s one-of-a-kind comprehensive platform provides the transparency needed to improve communication and collaboration so you can focus resources on patient outcomes.

The Right Platform Makes Everything Else Easier.

Census is up. Claims are cleaner. Clinicians leave on time. And when a former patient starts struggling, they call you first — because you never stopped reaching out.

That’s what operators describe when they talk about life after switching to Sunwave.

See if it’s the right fit for your program.