Sunwave for Clinical Directors

If you’re a clinical director in a behavioral health facility or substance abuse treatment center, Sunwave Health helps optimize, automate, and streamline your responsibilities.


By incorporating customer relationship management (CRM) systems, working with efficient electronic medical records (EMR) and embracing revenue cycle management (RCM) and telehealth, clinical directors save significant amounts of time and help grow their facility’s revenues.

We’re going to outline several features offered by the Sunwave Health platform that can help ensure your facility’s stability and continued growth. If you’re looking for a new platform to implement into your organization, this just might be the perfect solution for you.

Take Advantage of Streamlined Customer Relationship Management (CRM)

To track and understand your clients better, the Sunwave platform has a built-in customer relationship management (CRM) module. You’ll be able to see all your clients, track recent appointments, review when they contacted your facility and much more.

Workflows and Admission Checklists

You can increase the efficiency of your admissions process through the workflows and admissions checklists offered within Sunwave Health’s CRM. This module allows you to aggregate your patient details in one location and maintain those details throughout the entire patient lifecycle.

This module can be used to run comprehensive verifications of benefits and identify which parts of your admissions workflow could be improved upon.

Referral Source Tracking

Most healthcare and medical facilities have a patient referral system, but oftentimes, the tracking within these systems is difficult to use or out of date. Now you can track admissions through a variety of campaign and referral sources based on how you set up your campaign. The tracking process is easy to use and simple to understand.

Measure True Return on Investment (ROI)

The Sunwave CRM module allows your facility to track your true ROI on your marketing efforts. You’ll be able to attribute revenue by source and let your team identify which marketing efforts or admissions sources are most worthwhile.

Electronic Medical Records (EMR) Simplified

The EMR system provided by Sunwave is secure, reliable, and versatile. You can manage your signatures, documentation, medications, group notes and much more. If your facility wishes to stay compliant and ensure your treatment plans are optimized, Sunwave’s EMR is the ideal solution.

Embrace a Patient-Centric System

The goal of Sunwave Health is to help facilities give patients the best chance of successful recovery and outcomes. Your patient’s information will naturally flow from one form to the next when working with electronic medical records, allowing you to save time and reduce the number of questions you repetitively ask the patient.

Effective Medication Management

Ensure your facility has full compliance by incorporating patient engagement into your process. This allows you to manage all the record-keeping, signatures and form completions online.

You’ll be able to review all the medications that patients have taken within the past month on a single screen. Additionally, you’ll be presented with all medication justifications and know exactly why each medication was prescribed.

Alerts and Auditing

Behavioral health has a large number of regulations and compliance requirements, so the Sunwave platform has various features built in to help you stay compliant.

You’ll be able to seamlessly implement a quality assurance (QA) process within your organization and use Sunwave’s EMR alerts to notify you when certain forms are due in order to ensure compliance.

Go Further With Telehealth

The rate of implementation for telehealth has been rapidly growing in recent years. For ultimate simplicity, the Sunwave platform has telehealth solutions built right into the platform.

You can easily host a group session or an individual telehealth session. You’ll be presented with options to incorporate form completion, payment collection and document signatures into each telehealth visit.

More Than Just HD Video and High-Quality Audio

While the Sunwave telehealth system has high-definition audio and video, the platform is so much more than that. Sunwave Health has built a secure, reliable and easy-to-use platform that your patients will appreciate.

Easily communicate with your patients and quickly access and complete all required forms and documentation.

Automated Patient Reminders

When you remind your patients about their upcoming telehealth visit, you’re more likely to see increased attendance and engagement. With the Sunwave telehealth system, you’ll be able to schedule automated reminder text messages, specify the delivery and reminder intervals of these messages, and customize your messaging.

Efficient Revenue Cycle Management (RCM)

Managing your revenue lifecycle has never been easier with Sunwave Health’s RCM module. Your team will be able to process claims more efficiently, optimize all of your collections efforts and understand where your highest revenues and profits are coming from.

Claim Validation

Verify all the claims your facility sends out, and ensure they are clean in order to get paid quickly. Using Sunwave’s validation engine, you can automatically split hours across multiple claims based on custom rulesets you create on an insurance provider basis.

Track Profit Sources

Track which referral sources or campaigns most of your profit is coming from. Help your team prioritize the most effective parts of your outreach or marketing by understanding what is working best.

Try Sunwave Health Today

If you’re ready to increase your facility’s efficiency and optimize your workload as a clinical director, there’s no better way to do so than through the Sunwave Health platform.

We’ve discussed how you can take advantage of streamlined customer relationship management, simplified electronic medical records, telehealth and efficient revenue cycle management.

The Sunwave platform gives your facility all of the data you need in order to see what is working and what isn’t and make the necessary changes and adjustments.

To learn more about how your facility can benefit from the Sunwave Health platform, schedule a demo with one of our experts today.