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a person uses a computer to research benefits of CRM in addiction treatment

CRM Benefits for Addiction Treatment Providers

June 9, 2025 Customer Relationship Management

Intake is your chance to get someone into treatment that can change their life. But entering behavioral health treatment can be intimidating, and the admissions…

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a person uses a computer to research how to reduce no-shows in therapy

Strategies to Reduce No-Show Rates in Therapy Practices

June 2, 2025 Business Management Tools

Missed appointments cost your practice time, money, and chances to deliver quality care. But there are some things you can do to reduce the number…

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two people look for patient engagement strategies for behavioral health

Patient Engagement Strategies That Drive Outcomes in Behavioral Health

May 30, 2025 Patient Engagement

Patient engagement isn’t just a clinical concern. It’s a make-or-break factor for treatment outcomes, staff efficiency, and organizational stability. When someone misses their appointments (especially…

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a woman smiles after learning how to increase patient retention after rehab

Boosting Patient Retention After Rehab: What Works

May 23, 2025 Alumni

An estimated 40–60% of patients with a substance use disorder relapse. Disengaging from alumni programming after treatment increases the risk of relapse. For clinical managers…

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a person uses their phone to access the features of telehealth

The Features of Telehealth

October 29, 2024 Telehealth

In an increasingly digital world, telehealth is quickly becoming a staple in modern healthcare. For behavioral health providers, telehealth represents a notable step forward, offering…

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a patient asks a doctor "what is patient-centric treatment?"

What Is Patient-Centric Treatment?

October 15, 2024 Patient-Centric Care

What does “patient-centric” mean? In the simplest terms, patient-centric treatment refers to a healthcare approach that is focused on the needs and preferences of the…

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A doctor and patient discuss the importance of patient engagement tools

Importance of Patient Engagement Tools

September 17, 2024 Patient Engagement

Patient engagement tools are more important now than ever. Virtual appointments and digital health platforms have become the norm in healthcare, making it easier for…

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Features of Behavioral Health Telehealth

Features of Behavioral Health Telehealth

August 21, 2024 Patient Engagement

Telehealth for behavioral health care has emerged as a pivotal tool in modern healthcare, bridging gaps in access, enhancing patient engagement, and improving treatment outcomes.…

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What to Know About Telehealth

What to Know About Telehealth

July 17, 2024 Patient Engagement

The COVID-19 pandemic made patients and providers alike more aware of the need for remotely accessible care options like telehealth practices. Telehealth makes it easier—and…

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The Impact of Virtual Care on Patient Satisfaction and Engagement

The Impact of Virtual Care on Patient Satisfaction and Engagement

June 26, 2024 Patient Engagement

The COVID-19 pandemic was the first experience many people had with virtual mental health care. Now, it seems like there are new telehealth platforms being…

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