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CRM for Mental Health Clinics: How Specialized CRMs Improve Patient Engagement and Compliance

July 8, 2025 Customer Relationship Management

Running a behavioral health treatment center comes with unique challenges. From navigating complex regulatory requirements to maintaining effective care coordination, the demands can overwhelm even…

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a person researches what makes an EMR HIPAA compliant

Key Features of a HIPAA-Compliant EMR System

June 30, 2025 HIPAA

Staying HIPAA compliant doesn’t have to be a pain. It should always be top of mind, but you shouldn’t always be worried about it. Your…

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a person uses a computer to research common billing mistakes in behavioral health

Behavioral Health Billing: Common Errors and How to Avoid Them

June 23, 2025 Billing

The pressure and frustration of navigating complicated insurance rules, constantly changing regulations, and claims requirements can make your revenue cycle tough to manage. Even when…

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a person researches why alumni programs matter in addiction recovery

The Importance of Alumni Programs in Sustained Recovery

June 16, 2025 Alumni

The end of treatment is a major milestone in the recovery journey. Offering continued support to graduates of your program means they don’t have to…

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a person uses a computer to research benefits of CRM in addiction treatment

CRM Benefits for Addiction Treatment Providers

June 9, 2025 Customer Relationship Management

Intake is your chance to get someone into treatment that can change their life. But entering behavioral health treatment can be intimidating, and the admissions…

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a person uses a computer to research how to reduce no-shows in therapy

Strategies to Reduce No-Show Rates in Therapy Practices

June 2, 2025 Business Management Tools

Missed appointments cost your practice time, money, and chances to deliver quality care. But there are some things you can do to reduce the number…

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Patient Engagement Strategies That Drive Outcomes in Behavioral Health

May 30, 2025 Patient Engagement

Patient engagement isn’t just a clinical concern. It’s a make-or-break factor for treatment outcomes, staff efficiency, and organizational stability. When someone misses their appointments (especially…

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Boosting Patient Retention After Rehab: What Works

May 23, 2025 Alumni

An estimated 40–60% of patients with a substance use disorder relapse. Disengaging from alumni programming after treatment increases the risk of relapse. For clinical managers…

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Building Lasting Connections with Addiction Treatment Alumni

May 16, 2025 Alumni

Are you treating alumni engagement like an afterthought? Something your teams are having to handle manually or when they have time? The relationships you build…

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How to Optimize the Admissions Process in Rehab Centers

May 9, 2025 Admissions

Marketing your treatment center, qualifying leads, and getting them to your team isn’t worth anything unless they’re connected with care. If you’re looking to streamline…

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