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two people shake hands after discussing the benefits of a customer relationship management tool

Benefits of a Customer Relationship Management Tool

February 19, 2024 Customer Relationship Management

Managing customer relationships effectively is crucial for every industry, especially healthcare. A customer relationship management (CRM) tool plays a pivotal role in this process. The…

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two business people shake hands after discussing the importance of customer relationship management

Importance of Customer Relationship Management

January 30, 2024 Customer Relationship Management

Tracking your patients’ journeys through your treatment center provides valuable insights, secures important data, and can even improve outcomes. When your team is able to…

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Unlocking the Future with Generative AI in Behavioral Health: Transforming Your Role

Unlocking the Future with Generative AI in Behavioral Health: Transforming Your Role

October 3, 2023 Generative AI

In the ever-changing world of behavioral health, clinicians like you play a critical role in improving lives and mental well-being. Your dedication to patient care…

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a doctor holds an ipad talking with someone about how to improve patient outcomes

How to Improve Patient Outcomes Based on Data

September 13, 2023 Behavioral Health Software

In today’s healthcare landscape, the focus is not just on providing treatment but also on improving patient outcomes. For behavioral healthcare companies, leveraging data can…

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three businesspeople meet about the topic "how does customer relationship management help?"

How Does Customer Relationship Management Help?

August 11, 2023 Customer Relationship Management

In the digital age, staying connected with customers is more important than ever before. This is particularly true in the behavioral healthcare sector, where strong…

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a person listens to another talk about monitoring behavioral health treatment compliance

Monitoring Behavioral Health Treatment Compliance

April 24, 2023 Behavioral Health Software

Depression and other mental health disorders have a negative impact on millions of people in this country each year. A properly administered medication management program…

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three people talk about defining patient success in behavioral health

Defining Patient Success in Behavioral Health

April 17, 2023 Behavioral Health Software

As the brave new world of results measurements comes to substance abuse treatment, one of the most important things your organization can and should do…

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a client has no trouble accessing his behavioral health providers mobile emr

Is Your EMR Mobile-Friendly?

January 26, 2023 Behavioral Health Software

Over the last three years, mobile health apps and telehealth have become integral to the behavioral health and integrated health sectors. This has increased an…

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a clinician adheres to best practices for behavioral health referrals when referring patients out for treatment

Best Practices for Behavioral Health Referrals

December 29, 2022 Customer Relationship Management

Referrals are a crucial part of building a behavioral healthcare brand and serving patients. They are also a way to build partnerships with other healthcare…

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an intake clinician creates a behavioral health admissions checklist with sunwave health

Creating a Behavioral Health Admissions Checklist

December 22, 2022 Behavioral Health Software

In behavioral healthcare, there are two types of admissions checklists; one helps the patient share information for treatment, and the other helps practitioners complete enrollment…

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