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How Does Telehealth Work?

a person talks to a provider on a phone about how telehealth works

As Americans stand on the cusp of a new era in healthcare, it’s clear that telehealth will play a pivotal role in how providers deliver services. For executives and decision-makers in behavioral healthcare companies, understanding this technology and its potential benefits is crucial. So, how does telehealth work, and can it improve your company’s services?

Sunwave Health offers behavioral health telehealth integrations for treatment centers. Our comprehensive technology systems allow you to manage the patient journey with more thorough reporting and easy-to-use platforms for your teams. Build a solution today by calling 561.576.6037.

What Is Telehealth?

Telehealth refers to the use of digital information and communication technologies, like computers and mobile devices, to access health care services remotely and manage health care. These may be technologies your patients use from home or your providers use to improve or support health care services.

The goal of telehealth is to:

  • Make health care more accessible to people who live in rural or isolated communities,
  • Make services more readily available or convenient for people with limited mobility, time, or transportation options
  • Provide access to medical specialists

When it comes to behavioral health treatment, telehealth is being increasingly used for psychotherapy and behavioral health care services—including addiction treatment and medication management.

How Does Telehealth Work for Behavioral Health Treatment?

Telehealth has shown immense promise in the domain of behavioral health treatment. By making services more accessible to patients at your center, you can:

  • Engage in therapy – Telehealth makes it easier to engage in therapy via video sessions.
  • Monitor patient progress – Keep an eye on patient progress and how they are responding to treatment with remote monitoring tools.
  • Track medication compliance – Ensure that patients are taking their prescribed medications correctly and as often as needed.
  • Access resources remotely – Give your patients access to helpful online resources, such as soothing audio recordings, to help them manage stress and anxiety.
  • Coordinate alumni groups – Connect with alumni groups to help your patients stay connected even after their treatment has ended.

Finding a platform that integrates your business’s data and services into an easy-to-use telehealth solution can provide you with the tools to make managing your patient journey smoother.

How Telehealth Can Help Your Treatment Center Advance

Telehealth is not just beneficial for patients; it can also provide numerous advantages for treatment centers. By integrating telehealth services, your center can reach a wider patient base, potentially leading to increased revenue and improved patient outcomes.

Furthermore, telehealth can help streamline operations, making it easier to schedule appointments, manage patient records, and communicate effectively with patients and other healthcare providers.

Expanding Your Services with Technology Integrations

How does telehealth work with other parts of your business? When you have scalable, integrated technology platforms, you can maintain records and schedule appointments with ease. Plus, you can easily monitor and manage your revenue cycle without the delay of in-person appointment charting.

Accessing Notes in Electronic Medical Records

One of the primary benefits of telehealth technology is the ability to seamlessly integrate with electronic medical records (EMRs). This allows healthcare providers to easily access patient notes, prescriptions, lab results, and more, all from one centralized location.

Charting Progress in CRM

Customer relationship management (CRM) software is another tool that can be integrated with telehealth technology. By doing so, it’s possible to track the progress of patients over time, helping to inform treatment decisions and improve patient outcomes.

Improving the Revenue Cycle

By integrating telehealth technology with billing and payment systems, it’s possible to streamline the revenue cycle. This can result in reduced administrative burden, fewer billing errors, and faster payments.

Telehealth represents an exciting opportunity for behavioral health treatment centers. By understanding and embracing this technology, you can help to ensure that your center stays at the forefront of behavioral healthcare innovation.

Call Sunwave Health to Establish Telehealth Services

The time to offer telehealth services at your center is now. Sunwave Health offers comprehensive behavioral health solutions to help you better manage the patient journey. With our secure, user-friendly technology platform, your center can provide more efficient and effective services while increasing revenue potential and improving patient outcomes.

Call 561.576.6037 or complete our online form to build a solution that takes your treatment centers to the next level.