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a woman uses a computer to research how to streamline behavioral health workflows

Streamlining Workflows in Behavioral Health: A Practical Guide

May 2, 2025 Behavioral Health Software

Saving time saves your employees from stress while saving your practice money. Are your workflows as efficient as they can be? Or are you leaving…

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a person uses a computer to research the benefits of crm for addiction treatment centers

Benefits of CRM for Addiction Treatment Centers

January 16, 2025 Customer Relationship Management

Keeping track of the patients at your addiction treatment center shouldn’t be hard. A customer relationship management (CRM) platform can help you manage your patients…

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a person researches how crm can improve your customer relationships

Top 5 Ways CRM Can Improve Your Customer Relationships

December 10, 2024 Customer Relationship Management

If you’re working in behavioral healthcare, you know how much customer relationship management (CRM) can improve your relationships with your patients and their families. However,…

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a provider talks to an employee about the benefits of customer relationship management

Benefits of Customer Relationship Management

October 8, 2024 Customer Relationship Management

Behavioral healthcare providers should consistently seek innovative strategies and best practices to enhance operations and improve patient outcomes. By committing to ongoing improvement, these providers…

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a provider reviews emr requirements for substance abuse

EMR Requirements for Substance Abuse

October 1, 2024 Customer Relationship Management

Everyone knows that electronic medical record (EMR) systems collect and store patient records digitally. But what can they do specifically for substance abuse treatment centers?…

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a tablet with the word "HIPAA" stresses the importance of protecting patient privacy

The Importance of Protecting Patient Privacy

September 3, 2024 Behavioral Health Software

Patient privacy is an essential component of legal and safe behavioral health practices. The importance of protecting patient privacy goes beyond the legal guidelines outlined…

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3 Benefits of CRM for Healthcare Centers

3 Benefits of CRM for Healthcare Centers

August 14, 2024 Behavioral Health Software

Keeping track of patient data means more than just updating charts. Their billing information, contact choices, and notes about their interactions with your clinic all…

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a person uses a computer to research the advantages of customer relationship management

3 Advantages of Customer Relationship Management

May 29, 2024 Customer Relationship Management

Every business needs to be able to get in touch and/or keep in touch with customers. A customer relationship management (CRM) platform allows organizations to…

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two people shake hands after discussing the benefits of a customer relationship management tool

Benefits of a Customer Relationship Management Tool

February 19, 2024 Customer Relationship Management

Managing customer relationships effectively is crucial for every industry, especially healthcare. A customer relationship management (CRM) tool plays a pivotal role in this process. The…

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two business people shake hands after discussing the importance of customer relationship management

Importance of Customer Relationship Management

January 30, 2024 Customer Relationship Management

Tracking your patients’ journeys through your treatment center provides valuable insights, secures important data, and can even improve outcomes. When your team is able to…

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