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Common Issues with Behavioral Health Business Development

group of behavioral health professionals sitting around conference table discussing common issues with behavioral health business development

Business development is a necessary component of any competitive strategy in any industry. This is no less true for behavioral healthcare. The behavioral health market space has grown increasingly competitive—navigating increased competition and ever-changing rules and regulations from government agencies and insurance providers is daunting. Common issues with behavioral health business development include:

  • Inadequate funding for marketing operations
  • Lack of clear market segmentation 
  • Lack of effective marketing strategies
  • Inefficient systems for growing the business model

It is no wonder that many behavioral health facilities are subject to stagnant growth or find themselves squeezed out of the market altogether. Sunwave Health offers behavioral health business development tools in the form of a unified, data-driven software platform. Schedule a demo today to learn how we can help.

Common Weaknesses with Behavioral Health Business Development

One of the most common issues facing behavioral health facilities is an inability to effectively market their services in a competitive market. This can stem from inadequate funding for marketing operations, lack of clear segmentation, and ineffective strategies for growing the business model. Additionally, many healthcare businesses may also struggle with inefficient systems or processes that hinder growth and prevent them from keeping up with the latest trends and regulations in their industry.

If you are looking for a solution to these common weaknesses in your behavioral health business development, consider partnering with Sunwave Health. Our data-driven software platform offers cutting-edge tools and strategies to help you reach new customers, expand your market share, and stay ahead of any changes in the industry.

Inadequate Funding for Marketing Operations

One of the main reasons that many behavioral health businesses struggle to market themselves effectively is a lack of funding for marketing operations. This can make it challenging to keep up with the latest trends and regulations and reach new customers through traditional or digital marketing channels.

New behavioral health entrants to the market often make this mistake—a brand new facility with highly trained staff using the latest evidence-based therapies means little if no one knows you exist and you do not have the marketing budget to tell them.

Lack of Clear Market Segmentation

Another common issue many behavioral health businesses face is a lack of clear market segmentation. This can make it difficult to identify the best marketing channels and tactics to reach your target audience and maximize ROI.

New and even existing behavioral health businesses struggle with this at times. Lack of clear market segmentation could include the following:

  • Are you primarily addiction treatment with no mental health services, or do you treat some mental health but only as a co-occurring disorder to an addiction?
  • Do you treat a wide array of substance use disorders and a multitude of mental health disorders independently of each other?
  • Do you use strictly evidence-based therapies, or do you incorporate holistic approaches?

A lack of clarity on target market segmentation will hinder business development quickly.

Lack of Effective Marketing Strategies

In addition to inadequate funding and a lack of clear market segmentation, many behavioral health facilities may also struggle with ineffective marketing strategies. This can include wasteful spending on marketing that does not result in measurable ROI or using outdated and ineffectual tactics that are no longer effective in today’s digital landscape. For example, one common issue with behavioral health business development is focusing on attracting new patients without retaining current ones—aftercare and alumni program marketing is often overlooked or underfunded.

Inefficient Systems for Growing the Business Model

Finally, many behavioral health businesses may also struggle with inefficient systems or processes that hinder growth and prevent them from keeping up with the latest trends and regulations in their industry. This can include internal systems tied to almost any department, such as admissions, billing, customer relations, or even HR retention practices. It can also refer to inefficient technological systems. Many mature behavioral health businesses are running on out-of-date or even legacy hardware and software that simply cannot keep up with the newer, faster tech available.

Choose Sunwave Health

To overcome these common weaknesses and grow your business effectively, consider partnering with Sunwave Health. Our data-driven software platform offers cutting-edge marketing tools and strategies to help you reach new customers, expand your market share, and stay ahead of changes in the industry. With our proven track record of success and innovative solutions, you can take your business to the next level and achieve long-term success. Schedule a demo today!