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a clinician adheres to best practices for behavioral health referrals when referring patients out for treatment

Best Practices for Behavioral Health Referrals

December 29, 2022 Customer Relationship Management

Referrals are a crucial part of building a behavioral healthcare brand and serving patients. They are also a way to build partnerships with other healthcare…

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an intake clinician creates a behavioral health admissions checklist with sunwave health

Creating a Behavioral Health Admissions Checklist

December 22, 2022 Behavioral Health Software

In behavioral healthcare, there are two types of admissions checklists; one helps the patient share information for treatment, and the other helps practitioners complete enrollment…

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a behavioral health clinician keeps her patient involved motivated and participating in telehealth treatment

Keeping Patients Involved in Telehealth

December 13, 2022 Behavioral Health Software

Today, telehealth is increasingly common across behavioral healthcare. While telehealth can make care more accessible for patients, it can also be difficult for patients to…

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a clinician tries to keep a patient motivated to complete their treatment plan but it is challenging

Why Patients Don’t Complete Their Treatment Plans

December 1, 2022 Behavioral Health Software

Behavioral health tools and programs are increasingly vital for patients and providers nationwide. Often, despite a provider’s best intentions, patients may not comply with a…

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Effective Customer Relationship Management for Behavioral Health Providers

Effective Customer Relationship Management for Behavioral Health Providers

February 3, 2022 Customer Relationship Management

Effective Customer Relationship Management for Behavioral Health Providers Most behavioral health providers frequently see hundreds if not thousands of patients, and keeping track of every…

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Why and How to Keep in Touch with Alumni and Patients Who “Graduate” from Your Program

Why and How to Keep in Touch with Alumni and Patients Who “Graduate” from Your Program

January 7, 2022 Alumni

Graduates of your drug and alcohol or mental health disorder treatment program have achieved incredible strides. It’s essential to see that value and what it…

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Building Your Brand in the Behavioral Health Space

Building Your Brand in the Behavioral Health Space

January 7, 2022 Customer Relationship Management

Building a behavioral health treatment center brand helps differentiate one treatment provider from another. While the core concept remains the same, branding in healthcare is…

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How to Use Marketing Automation in SUD Treatment

How to Use Marketing Automation in SUD Treatment

August 12, 2021 Customer Relationship Management

Marketing automation is a phenomenal tool for lead nurturing and much more in the behavioral health industry. Treatment providers can and should explore leveraging marketing automation to…

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futuristic image of a digital lattice

Software Integration vs. a Comprehensive Software Platform for SUD Treatment Providers

June 8, 2021 Customer Relationship Management

These days there’s not just an app for everything; there are many apps for everything – and we’re fortunate for that. No matter what business…

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image of six people in a conference room with papers and laptops strewn haphazardly across the table as everyone seems to be talking at once

7 Reasons to Implement a SUD Treatment EMR or Platform

September 18, 2020 Alumni

The development of EMRs started as early as the mid-1960’s – nearly 60 years ago – and today, they have come a long way. In…

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